Privacy Policy

We may collect information that is necessary to provide our services and communicate with you, including:

• Name
• Mailing address
• Email address
• Telephone number
• Emergency contact information
• Information necessary to provide or coordinate services
• Other information voluntarily provided to us

We collect only information that is reasonably necessary for legitimate business and service-related purposes.

We treat all personal and contact information as private and confidential.

Providential Home Care does not sell, rent, trade, share, transfer, or otherwise provide personal or contact information to third parties for their own marketing, advertising, solicitation, or commercial purposes.

We will not share client, prospective client, employee, or website visitor information with outside businesses or organizations for purposes unrelated to providing requested services or conducting necessary business operations.

Personal information may only be disclosed as described in this Privacy Policy, when authorized by the individual or their authorized representative, or when disclosure is otherwise required or permitted by law.

Providential Home Care is committed to protecting personal information in accordance with applicable Oregon privacy laws and regulations, including applicable provisions of the Oregon Consumer Privacy Act (OCPA).

We follow principles of privacy, confidentiality, data minimization, appropriate use, and reasonable security safeguards when collecting, using, storing, and disclosing personal information.

Where applicable, Oregon law provides consumers with certain rights regarding their personal data, including rights concerning access, correction, deletion, and certain types of data sharing or processing.

We may use personal information to:

• Provide and coordinate services
• Communicate with clients, families, employees, and authorized representatives
• Schedule and manage services
• Process payments and billing
• Maintain business and service records
• Meet legal, regulatory, and contractual obligations
• Protect the safety and security of our clients, employees, and business
• Respond to questions, requests, or concerns

We do not use personal information for purposes unrelated to our legitimate business or service needs without appropriate authorization.

We take reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Access to personal information is limited to individuals who have a legitimate business or service-related need to access it.

Providential Home Care does not sell personal information or contact information. We also do not share personal information with third parties for their independent marketing, advertising, solicitation, or commercial purposes.

We may disclose limited information to third parties only when reasonably necessary to:

• Provide or coordinate services requested by you
• Work with vendors or service providers performing necessary business functions on our behalf
• Process payments, billing, payroll, or other necessary business operations
• Communicate with individuals or organizations you have authorized us to communicate with
• Comply with applicable federal, state, or local laws and regulations
• Respond to valid legal process or government requests
• Address an emergency or protect the health, safety, rights, or property of an individual
• Fulfill other purposes specifically authorized by you or your authorized representative

When information must be disclosed for one of these purposes, we limit the disclosure to information reasonably necessary for that purpose and, where appropriate, require recipients to protect the confidentiality and security of the information.

We do not provide client or prospective client lists, telephone numbers, email addresses, mailing addresses, or other contact information to outside organizations for their own marketing or solicitation purposes.

Depending on your circumstances and applicable law, you may have rights concerning the personal information we maintain about you. These may include requesting access to, correction of, or deletion of certain personal information, or requesting information about how your personal information is used or disclosed.

To submit a privacy-related request, please contact us using the information below.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws and regulations. Any updated policy will be posted with a revised effective date.

If you have questions about this Privacy Policy or how we handle personal information, please contact:

Providential Home Care

We are committed to maintaining the privacy and confidentiality of the information entrusted to us.