Privacy Policy
Effective Date: September 11, 2026 · Last Updated: September 23, 2026
Introduction
Providential Home Care respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices available to you regarding your information.
This policy applies to information collected through our website, telephone communications, text messaging, email, online forms, and other interactions with Providential Home Care.
Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, telephone number, email address, mailing address, information regarding home-care needs or services requested, employment or applicant information, and other information you choose to provide when contacting us.
We may also collect limited technical information when you visit our website, such as IP address, browser type, device information, pages visited, and similar website-usage information.
How We Use Your Information
We may use the information we collect to respond to inquiries, communicate with clients and prospective clients, coordinate home-care services, provide scheduling or service-related updates, communicate with caregivers and employees, respond to employment inquiries, maintain business records, improve our services and website, and comply with applicable legal or regulatory requirements.
We use personal information only for legitimate business purposes related to providing and administering Providential Home Care Portland services.
SMS and Text Messaging
If you provide your mobile telephone number and consent to receive text messages from Providential Home Care, we may send SMS or MMS messages concerning inquiries, client care, scheduling, appointments, service updates, staffing, employment-related communications, or other communications related to your relationship with Providential Home Care.
Message frequency may vary. Message and data rates may apply.
You may opt out of text messaging at any time by replying STOP to a message. For assistance, reply HELP or contact Providential Home Care directly.
Providing consent to receive text messages is voluntary. Where an online form requests consent to SMS messaging, the SMS consent option will be presented separately and will not be required simply to submit the form.
Mobile Information and SMS Consent
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Share Information
Providential Home Care does not sell or rent personal information to third parties for marketing purposes.
We may disclose information to service providers that assist us with legitimate business operations, such as communications, scheduling, information technology, payment processing, accounting, or other administrative services. Those providers may use information only as necessary to perform services on our behalf and are not authorized to use it for their own marketing purposes.
We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect the rights, safety, or property of Providential Home Care, our clients, employees, or others.
All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
No method of electronic transmission or storage can be guaranteed to be completely secure, but we take reasonable measures appropriate to the nature of the information we maintain.
Data Retention
We retain personal information only for as long as reasonably necessary to provide services, maintain business and employment records, satisfy legal or regulatory obligations, resolve disputes, and enforce agreements.
Your Choices
You may contact Providential Home Care to request that we update or correct personal information you have provided to us.
You may unsubscribe from marketing email communications by using the unsubscribe instructions contained in those communications.
You may stop SMS or MMS communications by replying STOP. You may request assistance regarding text messaging by replying HELP.
Third-Party Websites
Our website may contain links to websites operated by third parties. Providential Home Care is not responsible for the privacy practices, security, or content of third-party websites. We encourage users to review the privacy policies of websites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services. Any revised policy will be posted on this website with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how Providential Home Care handles personal information, please call us at (503) 758-4843 or reach us through the contact form at https://www.phcoregon.com/contact.
Our SMS messaging terms are available at https://www.phcoregon.com/terms.
Providential Home Care
https://www.phcoregon.com/Questions about your privacy?
We're happy to walk you through how we protect the information entrusted to us.